All Orders Over $60 Ship Free Within the US
All Orders Over $60 Ship Free Within the US
0 $0.00

Return & Refund Policy

Non-Faulty Returns: If for any reason you change your mind about a product we will accept returns requested within 14 days of receipt of the products and we will give you a refund. There are some important conditions:

  1. The product has to be unopened, unused and undamaged to qualify.
  2. The product must be returned before we can issue any refunds.
  3. The price of the return postage is paid by the customer.
  4. The refund given will be for the price paid for the product and does not include shipping.

Faulty Returns: If you receive a product that you think is damaged, faulty or develops a fault within 14 days of purchase then please email us immediately. We will assess the issue to determine the best way to proceed. All priority mail packages are insured.

  1. The product fault must be reported within 14 days of receipt of the product.
  2. The fault or damage will be verified by us before issuing any refunds or before we can reship the order. We may ask for photographs for verification.
  3. If we require the product to be returned then we will cover return shipping.
  4. We will either replace it with a new product of comparable price, or we will issue a full refund for the product.

*Should the cost of shipping for a replacement exceed the cost of the goods itself, we reserve the right to issue a credit/refund instead, or will offer to ship a replacement item with your next order*

Incorrect/Incomplete Orders:

If we mistakenly send you the wrong product or if an item is missing then please email us within 14 days and we will either refund/credit you or dispatch the correct product immediately with free shipping. If we require a return of the incorrect product then we will pay for the return shipping.

*Should the cost of shipping the missing item exceed the cost of the goods itself, we reserve the right to issue a credit/refund instead, or will offer to ship a replacement item with your next order*

RETURN ADDRESS:

Epicurean Olive Oils
97 E Daily Drive
Camarillo, CA 93010

NOTE: Returns MUST be approved by Management. Please contact us before shipping anything back to our store. Returns are processed within 3 business days during non-holiday periods.